What We Do

Overview

London AIM

4.00 GBP

-0.25/

-5.88

Volume: 4,225

Lusaka Stock Exchange

2.13 ZMW

Volume: 729

Company Details

REGISTERED OFFICE

Plot 4970, Manda Road,
Industrial Area,
Lusaka, Zambia

Tel:+260 211 369 000
Fax:+260 211 369 050

Postal Address:
Private Bag 17, Woodlands,
Lusaka, Zambia

STORE LOCATOR

Feedback and Questions

    We’re Here to Help

    We value your feedback and comments and are always eager to hear from you. Whether you have a specific query or simply want to share your thoughts, feel free to reach out. You can contact one of our representatives directly or fill out our thoughts and questions form for a prompt response.

    For media inquiries, please contact media@zambeef.co.zm

    For investor relations inquiries, please contact ir@zambeef.co.zm

    For general inquiries , or if you would like to become a Novatek agent, please fill out our feedback and questions form.

    Report Unethical Behaviour

    Zambeef Products Plc has zero tolerance towards corruption. We remain committed to being a responsible corporate citizen and are dedicated to maintaining integrity and transparency in our community. To safely and anonymously report any unethical behaviour or misconduct that you have witnessed or experienced, please fill out the feedback and questions form with as much detail as possible. Every report is handled with the utmost seriousness and discretion.

    We are involved in the production, processing, distribution, and retail of food products. By controlling every stage of the food production chain, we ensure a consistent supply from farm to table. This is crucial in the cold food chain, where optimal temperatures from processing to distribution and retail are essential for quality. Additionally, our commitment to sustainability drives all aspects of our business.

    Processing

    Our plants are all ISO 22,000 certified. The ISO 22000 is a standard for food safety management that assists organizations in identifying and managing food safety hazards, including microbiological, chemical, physical, and allergenic risks.

     

    The advantages for Zambeef in adopting a food safety management system aligned with ISO 22000 include:

    • A consistent commitment to providing safe food that complies with customer expectations as well as relevant statutory and regulatory standards;
    • A HACCP-based risk assessment performed at each facility, which addresses all potential risks related to product manufacturing;
    • The capability to demonstrate compliance with established food safety standards;
    • A noticeable decrease in the number of customer complaints, attributed to effective complaint resolution and enduring corrective actions implemented;
    • A reduction in financial losses associated with claims and a decrease in the volume of non-conforming products;
    • Enhanced quality of products released into the market.

     

    Key areas that contribute to the assurance of safe and high-quality products include:

    • The implementation of Good Manufacturing Practices (GMPs);
    • Ongoing improvements through plant upgrades (machinery);
    • Rigorous product monitoring (controls);
    • Effective people management through continuous training initiatives.

    Distribution

    We own and operate one of the largest transport fleets in Zambia, with approximately 280 trucks, giving us control over logistics and distribution.

    We are committed to on-time and in-full delivery and continuously strive to improve our logistics operations. Our control room monitors every moving vehicle to ensure food quality and safety throughout the supply chain.

    Retail

    We have a retail presence across all 10 provinces of Zambia, with outlets in major urban and small rural locations. This includes ordinary butcheries, macro-outlets offering our full range of products under one roof, and three wholesale outlets in Lusaka, Kitwe and Kasumbalesa, all operated by Zambeef. All our retail outlets are equipped with chilled and frozen storage capacity and chilled display counters to maintain the integrity and quality of our cold chain food products. We complement our portfolio of products offered in our outlets with relevant products supplied by third party suppliers, to guarantee provision of a complete essentials’ food basket for our customers.

     

    Our products are also available to end-consumers through our partnership with Shoprite in Zambia, where we run the in-store butcheries on their behalf and supply our grocery range to their supermarkets.

    Additionally, we operate the Shoprite Butcheries in Nigeria and Ghana.