We value your feedback and comments and are always eager to hear from you. Whether you have a specific query or simply want to share your thoughts, feel free to reach out. You can contact one of our representatives directly or fill out our thoughts and questions form for a prompt response.
For investor relations inquiries, please contact ir@zambeef.co.zm
For general inquiries , or if you would like to become a Novatek agent, please fill out our feedback and questions form.
Experience exclusive benefits with our myZambeef Rewards programme. Earn points with every purchase at Zambeef and Novatek outlets nationwide. Here’s how it works:
Sign up:
Visit any of our stores where our dedicated staff will help you in fill out the sign-up form and capture your details.
Your information will be securely uploaded into our system and linked to a unique card that you'll receive on the spot. The card is activated upon issuance and ready for immediate use.
Earn points:
Present your card during each purchase, and our staff will swipe or scan it to add points to your account automatically.
Rewards points will be earned and accumulated in three categories as follows:
Cold chain products – 1%
Every purchase of Zambeef’s main protein products like beef, pork, chicken, dairy and related products accumulate points at a rate of 1 point for each K100 spent or 1%.
Novatek products – 0.5%
Every purchase of animal feed, shoes and day-old chicks at Zambeef macro and Novatek outlets accumulate points at a rate of 0.5 points per K100 spent or 0.5%
Third party supplied goods – 0.5%
Every purchase of all items in Zambeef outlets that are not manufactured or produced by Zambeef Products Plc or its subsidiary companies but are stocked and sold in the Zambeef outlets accumulate points at the rate of 0.5 points for every K100 spent or 0.5%
Redeem points:
Redeem accumulated points towards the value of your purchase for any product sold within Zambeef outlets at any time.
Points can be redeemed on their own or can be used as part of the bill payment to complement other forms of payment.
Inform our staff before completing your transaction if you wish to redeem points.
They will swipe or scan your card to process the redemption. There is no minimum points redemption per transaction.
Points conversion
1 point is equivalent to K1 for transactional and redemption purposes.
Expiration
Reward points not utilised and inactive for a period exceeding 12 months will be forfeited.
For full details:
Please review the terms and conditions outlined on the sign-up form.
Explore the advantages of the myZambeef Rewards programme today and start earning rewards on your everyday purchases.
