REGISTERED OFFICE
Plot 4970, Manda Road,
Industrial Area,
Lusaka, Zambia
Tel:+260 211 369 000
Fax:+260 211 369 050
Postal Address:
Private Bag 17, Woodlands,
Lusaka, Zambia
We value your feedback and comments and are always eager to hear from you. Whether you have a specific query or simply want to share your thoughts, feel free to reach out. You can contact one of our representatives directly or fill out our thoughts and questions form for a prompt response.
For media inquiries, please contact media@zambeef.co.zm
For investor relations inquiries, please contact ir@zambeef.co.zm
For general inquiries , or if you would like to become a Novatek agent, please fill out our feedback and questions form.
Zambeef Products Plc has zero tolerance towards corruption. We remain committed to being a responsible corporate citizen and are dedicated to maintaining integrity and transparency in our community. To safely and anonymously report any unethical behaviour or misconduct that you have witnessed or experienced, please fill out the feedback and questions form with as much detail as possible. Every report is handled with the utmost seriousness and discretion.
Trust in Zambeef
For over three decades you have trusted us to deliver quality assured products. This is a value that is at the core of what we do now and will continue to do into the future. This is evidenced in the highest health and safety standards we adhere to and the various accolades we continue to receive.
Adherence to standards
As customers you can be assured that all procedures have been meticulously followed and thorough testing has been conducted to ensure food quality and safety. Our food is fit for consumption, and the reliability of supply is guaranteed.
We believe in transparency and have invested in qualified experts to track and trace our products from raw materials through to processing. Our commitment to excellence is reflected in our ISO certifications, including ISO 9001, ISO 22000 and ISO 14000, which affirm our adherence to rigorous standards across all processing areas. External government agencies regularly inspect and verify the quality of our products.
All seven of our processing plants hold ISO 22000 certification, including our beef abattoir and dairy plant, Master Pork facility, chicken processing plant, flour mill, and operations Novatek in Lusaka and Mpongwe. Novatek also complies with the compulsory standards of the Zambia Bureau of Standards (ZS 017, ZS 018 and ZS 019), and is the only stockfeed operation in Zambia that is ISO 9001 and ISO 22000 compliant. Additionally, Zamleather has received ISO 20345/ISO 2000 certification for some of its boots for the mining sector.
We are actively pursuing certification of our retail network according to PAS 221, the retail food safety standard. Furthermore, we are planning to expand our ISO standards portfolio with initiatives like ISO 39000 in road safety and the adoption of Global Good Agricultural Practices (Global GAP) to enhance food safety standards.
Read more in our Environmental, Social Policy, Health Safety and Welfare Policy.
Accolades
In 2015, Zambeef received recognition from the Zambia Environmental Management Agency (ZEMA) for consistency in complying with environmental impact assessment regulations. The award recognises our commitment to conducting thorough environmental impact assessments before undertaking any projects or developments. These assessments are carried out in accordance with the requirements of the Environmental Management Act, which addresses issues regarding environmental protection, pollution control and challenges arising from climate change, pollution from persistent organic pollutants and electronic waste.
In 2019, Zamhatch received the Cobb Champion Award for being the best 2018 producer of Cobb500 day-old broiler chicks in the Europe, Middle East, and Africa regio. Zamhatch was commended for consistently producing healthy flocks and growing production levels.